Cancellation, Return & Refund Policy
Last updated on 05-03-2024 16:16:48
SINGH SCIENTIFIC believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Exchange will be applicable against manufacturing defect only. Transportation charge will be born by buyer.
- SINGH SCIENTIFIC does not accept cancellation, refund or return requests for perishable items like Download able items, Virtual items, Perishable items, custom made products,
etc. However, refund/replacement can be made if the customer establishes that the quality of product
delivered is not good. - In case of receipt of damaged or defective items please report the same to our Customer Service team.
The request will, however, be entertained once the merchant has checked and determined the same at his
own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the
product received is not as shown on the site or as per your expectations, you must bring it to the notice of
our customer service within 7 Days days of receiving the product. The Customer Service Team after
looking into your complaint will take an appropriate decision. - In case of complaints regarding products that come with a warranty from manufacturers, please refer
the issue to them. In case of any Refunds approved by the SINGH SCIENTIFIC, it’ll take 16-30 Days
days for the refund to be processed to the end customer after deducting payment gateway charge.